PIPEDA Compliance

SUGAR SILK respects your privacy and complies with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws. Use the options below to manage your personal information.

Update your information

You can update your name, email, addresses and preferences at any time in your account.

Go to my account

View your orders

See your full order history and order details.

View my orders

Request a copy of your data

Ask for a report of all the personal information we hold about you. Send the request from the email address on your account so we can confirm your identity.

Request my data

Delete your data

Ask us to delete your account and personal information. This permanently closes your account. We may keep order records where the law requires it, such as for tax purposes.

Request deletion

Response time

We respond to privacy requests within 30 days, as required by PIPEDA.

More information

Read our privacy policy, manage your privacy choices, or contact us at info@sugar-silk.com.